Your information and how we use it
We want you to feel happy about how we handle the personal information you entrust to us online. Here is some information about the internet policies and practices we have adopted to protect your privacy.
Whilst we do not plan to modify our policies very often, it is always advisable to double-check when you visit our site to be sure that you have read and agree with our most current policy statement. Any change in our privacy policy will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so.
Collection
We only collect personally identifiable data, such as names, addresses, email addresses, demographic information, interests, etc., when voluntarily submitted by a visitor.
Use of Information and Disclosure
Providing personal information is up to you, our visitor. We will collect personally identifiable information provided by you to email you with updates and news, to respond to your questions, comments or travel requests, to send out brochures and other information on our products, and to enter you in contests. We offer visitors an “opt-out” option at any time they wish to cease receiving emails or other information from us.
We never sell or give the information that you voluntarily provide us to any third party. It is used solely by us and our business partners to respond to your requests and to better serve you.
Card Data Security Policy
All credit card transactions on this site are processed using ANZ eGate, a reputable online gateway that encrypts your card details in a secure host environment. Your credit card details are not held by Haka Apartment Hotel and cannot be accessed by Haka Apartment Hotel staff.
“Cookies” and Other Web Technologies
We use “cookie” technology and IP addresses only to obtain non-personal information from online visitors to provide them with the best possible personalised online experience. To do this we do keep track of the type of browser (e.g., Chrome, Firefox) and operating system (e.g., Windows, Macintosh) used by the visitor, and the domain name of the visitor’s internet service provider. We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site; personally identifiable information is not extracted in this process. This helps us keep our site fresh and relevant to our visitors. Cookie technology also helps us deliver content tailored to a visitor’s interests. You may disable cookies or set your browser to alert you when cookies are being sent. If you do disable cookies, we may be unable to optimize your visit to our site and you may experience some errors.
Safeguards
We have instituted safeguards to check that our internal procedures meet our high policy standards. We also use our best efforts to be sure that third parties who work with us agree to protect personal information that they must access in order to serve our site and our visitors.
Links To Other Sites
When we link to other sites, we try to link only with partner sites that share our values. Nevertheless, we are not responsible for the content or information collection policies of other sites including any links from traveller homepages posted on the message boards. If you visit another site, you should review their privacy and other policies.
Other Information
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any legal investigation.
Questions
If you would like us to update, change, or delete information we have about you (subject to any applicable legal exceptions), would like to opt out of receiving further information, or have questions about our privacy policy, please send us an email.